Privacy Policy

Updated Last: November 24, 2025

This Privacy Policy describes how Getty Remodeling INC., doing business as Getty Home Made (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, https://gettyhomemade.com (“Website”), or interact with us through online forms, phone calls, text messages, or other communication channels.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

This includes information you voluntarily provide when submitting forms, requesting a quote, scheduling a consultation, or communicating with us. Examples include:

  • Name
  • Email address
  • Phone number
  • Project details or inquiry information
  • Messages, attachments, or files you upload
  • Home address (if provided during consultation requests)

B. Information Collected Automatically

When you use our Website, we may automatically collect certain data using cookies, pixels, tracking numbers, and analytics tools.

This includes:

  • IP address
  • Browser type and version
  • Device type
  • Pages viewed and time spent
  • Referring/exit pages
  • Location approximated by IP address
  • Click activity (for lead tracking)
  • Call tracking and call duration (via 800.com or similar tracking tools)

This information helps us:

  • Improve website performance
  • Measure marketing effectiveness
  • Analyze traffic patterns
  • Improve user experience
  • Diagnose technical issues

C. Information from Third Parties

We may receive information from:

  • Google Analytics
  • Meta (Facebook/Instagram)
  • 800.com call tracking
  • Advertising platforms
  • Lead-generation partners (if you submit info through a third-party form)

Any third-party data is handled in accordance with this Privacy Policy.

2. How We Use Your Information

We use your information to:

  • Provide quotes, consultations, and customer support
  • Respond to inquiries and schedule appointments
  • Improve our Website and services
  • Track leads and measure marketing performance
  • Send follow-up messages about your project or inquiry
  • Send promotional messages only if you explicitly opt in
  • Comply with legal and regulatory requirements
  • Prevent fraudulent or malicious activity

We do not sell your information to third parties.

3. SMS, Phone, and Texting Policy

By calling, texting, or otherwise contacting our business phone number, you consent to communication with Getty Remodeling INC. DBA Getty Home Made through phone calls and SMS text messages. Our business line is managed through a system that supports call tracking, SMS tracking, and automated routing technology (such as 800.com).

How Phone & SMS Communications Work

When you contact us:

  • Your call or text may be answered or responded to by any authorized employee or team member.
  • Our system may automatically log call duration, routing information, timestamps, message metadata, and delivery details.
  • Call recordings may occur if enabled for quality, training, or verification purposes.
  • We may contact you by phone or SMS in direct response to your inquiry, scheduling needs, or ongoing project communications.

SMS Consent and Message Details

By texting our business number or submitting your phone number on our Website, you consent to receive:

  • Customer service responses
  • Estimate or appointment communications
  • Project updates
  • (If you explicitly opt in) occasional promotional or service-related messages

Message and data rates may apply.
Message frequency may vary.

Opt-Out Instructions

You may request to stop receiving SMS messages at any time by replying:

“Please stop texting me.” or “STOP”

Because our phone system uses automated routing and tracking—not a full SMS marketing platform—STOP messages may not automatically block future texts, but:

➡️ We will manually honor all opt-out requests promptly.

You may also reply “HELP” for assistance.

Consent Is Not Required

  • Consent to receive SMS or phone communications is not a condition of purchase or service.
  • You may withdraw SMS consent at any time.

Privacy of Your Phone Number

  • We do not sell, rent, or share your phone number with third parties for their marketing.
  • We may use trusted third-party service providers (such as 800.com) to route, track, and deliver calls or texts.
  • These providers do not use your information for their own marketing purposes.

4. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to improve user experience, track performance, and analyze site usage.

By using our Website, you consent to our use of cookies unless you disable them in your browser settings.

For full details, please review our Cookies Policy.

5. Disclosing Your Information

We may share your information with:

  • Service providers (e.g., Google Analytics, website hosting, 800.com)
  • Contractors or subcontractors involved in your estimate or project (with your consent)
  • Advertising platforms to measure ad performance (but not to sell data)
  • Legal authorities if required by law
  • Successors in the event of a merger or acquisition

We do not sell personal information.

6. Data Retention

We retain your information only as long as necessary for:

  • Providing services or quotes
  • Legal and accounting obligations
  • Analytics and performance tracking
  • Business operations

You may request deletion of your data at any time (see Section 9).

7. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your information, including:

  • Secure website hosting
  • SSL encryption
  • Restricted access
  • Use of reputable third-party tools

However, no method of transmission over the internet is 100% secure.
We cannot guarantee absolute security.

8. Children’s Privacy

Our Website is not intended for children under 18.
We do not knowingly collect personal information from minors.

If you believe a minor has provided information, email us at info@gettyhomemade.com, and we will remove it promptly.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing
  • Request a copy of the data we have on file

To submit a request, email: info@gettyhomemade.com

10. CCPA Notice (California Residents)

While our business does not operate in California, U.S. best practices state that we disclose the following:

California residents may request:

  • What information we collect
  • How it is used
  • How it is shared
  • Deletion of personal information
  • Opt-out from data sharing (we do not sell data)

Requests may be made by emailing info@gettyhomemade.com.

11. GDPR Notice (EU Visitors)

Our services are intended solely for customers located in the United States (Southern ME, Southern NH, and Northeast MA). However, if users from the EU visit our Website, the following applies:

You may request:

  • Data access
  • Data correction
  • Data deletion
  • Limiting processing
  • Data portability
  • Withdrawal of consent

We respond to GDPR requests within 30 days.

12. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media, financing partners).
We are not responsible for their content, policies, or practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updates will always be posted at:

https://gettyhomemade.com/privacy-policy

Your continued use of the Website constitutes acceptance of the revised policy.

14. Contact Us

For questions about this Privacy Policy or your data, contact:

Getty Home Made
Email: info@gettyhomemade.com
Phone: (866)-99-GETGETTY (866-994-3843)

You may also request data updates or deletion through this email.

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